Insurance is required for each unit rented. Dont want to see any ones hard earn money on what could have been my only vehicle that was vandalized. I have a transforme leather sofa set worth around 3k in the unit. It’s outrageous after they did not report the incident and as per the detective if the incident was reported that day they might of had a chance to find the robbers. Beware!! Even my dog Kyra loves to see her when we visit there. Good benefits. Extra Space Storage operates self-storage facilities across 38 states and Puerto Rico. I would like something from extra space clearing me from any charges. The leadership is disrespectful from the DM. A storage is to protect and service the highest in and outside the facility. My family has suffered a grave hardship from this company....The district manager has yet to even contact to try to solve this matter. Or, at least make sure they are disclosed verbally. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage … She holds a degree in journalism from Oral Roberts University. We value your privacy. I stored a car there for 4 years and the rates went from $286.50 in 2016 to $411.00 in 2020. She was setting me up to steal my property charging me during Covid 19. Turn lemons to lemonade: if a complaint posts and you resolve the problem, the complaint is removed and the customer … THIS WHOLE COMPANY HAS VAD SERVICE AND AT THIS POINT IM PISSED! ", "Make sure you get/have access is in witing for a copy of your own and try you access thoroughly for your on confirmation that it works", "Avoid this company at all costs!". Review #1954637 is a subjective opinion of poster. He told me not to worry & he would take care if it. Do not store your RV here. When I called back the new manager asked me how I was paying & when was I coming to clean up the mess. See BBB rating, reviews, complaints, request a quote & more. Go any place but do not store with this company. Original review posted by user Jul 09, 2020, Original review posted by user Jul 07, 2020. Brittany is everything a professional individual should be plus some. I had rented your biggest unit off of 19th Ave &;;;;;;;;;;; Peoria 3 1/2 yrs ago. I lost almost everything . They don't secure yet they allow them to loot for payment and still charge you all the fees the anager faked she was waiving. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. WHEN SOMETHING HAPPENS TO YOUR PROPERTY. Our new fifth wheel was broken into within the first week of storing it with them. We are paying customers that makes a living off the storage we use and do really good. I called the facility on Tuesday, June 30 to inquire about the rate... Change your practices around rate increases. You can call Extra Space Storage at (888) 586-9658 toll free number, write an email, fill out a contact form on their website www.extraspace.com, or write a … I moved my 10 x 10 storage … ** from 27 Liberty Street in Quincy was dismissive and made me feel like I was wasting his time when I called to tell him that my storage unit was broken into and items stolen. 1,191 Extra Space Storage reviews. Yes, We're Open! The people who did this will keep doing this to a huge facility like this with cameras everywhere: I truly believe they new the place really will to do this in a lighted facility with cameras pointing in the direction of the incident. 1,194 Extra Space Storage reviews. Thank you, you have successfully subscribed to our newsletter! If people rent for a year or more they can receive the 13th month for free. A free inside look at company reviews and salaries posted anonymously by employees. Consumers can call their toll-free number online to reserve a truck and save up to 20 percent. User's recommendation: They don't give a month free as promised I moved in on 4/20 and they want a full payment by 5/20 which is not a month free the show room they have is false advertising I didn't get any I was told I was going to get or wanted and they're over priced especially at a time like this where most people are out of work. Pissed Consumer © 2021 All It’s been a couple of weeks since I got it. For that I deduct 1 star, although I won’t deduct more than that because overall I like Extra Space. I came unglued I told the new manager what had transpired before. Unsubscribe at any time. U-Haul is here to help. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. In fact if not for Brittany and her manager I most likely would have taken my business elsewhere. Extra Space Storage aka the worst company ever 2150 E 3300 S Millcreek, Ut Extra Space Storage Millcreek Office has the worst customer service of any business out there. 0 Sign in / look up order … ... Glassdoor has 1,181 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Copyright © 2020 Consumers Unified LLC. I had paid almost $15,000.00 in that time, I had over $30,000. I want justice they lied to me and sold my stuff with no hesitation at all. No-… The Company's properties comprise approximately 1,010,000 units and over 585M square feet of rentable storage … I have now bought three places with over acres all together of land to keep my own property and helping others to as well. No one reported a break in to the police and to the customers. Extra Space Storage operates self-storage facilities across 38 states and Puerto Rico. This does not make me feel safe or appreciated. To learn more about the ways to appreciate the reviewer please visit U-Haul is here to help. Excellent and you won't be disappointed. Extra Space Storage Inc., headquartered in Salt Lake City, Utah, owns and/or operates over 1,850 self-storage properties in 43 states, Washington, D.C. and Puerto Rico. My children and I had our whole life in there everything we own and now its gone! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Review #2101061 is a subjective opinion of poster. They still owe me half my money for June but won't pay. They see us in the facility making money because this should not have happened and no justice is being done. All Rights Reserved. Several in March. Products & Services. Unedited reviews from recent U-Haul Customers in Bridgewater. I wish more businesses were run like yours, thanks. Most commonly, consumers tend to contact Extra Space Storage to ask questions about: Payments and Charges, Request for Information… FAQ. It doesn't get any better than this place. In my experience Brittany has been all of the above, AND with committed enthusiasm! When you rent you state what you are storing which I was storing my whole house in your 20 x 30. My vehicle was vandalized and the manager cameras in the location but made up every excuse not to help me. I have a background in law enforcement (26 years) and believe they have done just about everything to insure good security measures. Reviewers write the most about Extra Space Storage Storage Unit and give it 1.8 stars out of 5. We use cookies to improve your experience on our site and to … My locks were popped months ago. Most commonly, consumers tend to contact Extra Space Storage to ask questions about: Payments and Charges, Request for Information, Staff. fraud and scam. Planning tips include information on downsizing, staging your home for sale and hiring a moving company. DO NOT COUNT ON THE FACILITY TO HELP YOU. User's recommendation: Regret renting a unit. Extra Space Storage uses unethical advertising practices to lure customers. 1,182 Extra Space Storage reviews. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 346 reviews. I would also need to know the insurance company that’s is insurance my belongings because I want them to be aware about the climate condition you guys are offering to customer since they may be the one paying for my belongings if it get damaged by your unit not being equipped with proper ac unit. At Extra Space Storage, you can expect nothing but the best. Do not trust this company. Extra Space Storage Customer Service. Want to speak to a representative! Moving tips: Well I called July 21st 2020 to make sure it was still there and they informed me that they already auctioned it. Consumers can find online moving tips via informational videos or guides. www.realthanks.com. Had about 10 dead ones that I had removed in the 3 1/2 yrs. Have questions or need help finding a storage solution? You can find contact details for Extra Space Storage above. She has assured me through her actions that she will continue to carry out the service I was accustomed to with a previous sales associate. Really is a subjective opinion of poster, clean Storage facilities that utilize advanced security measures like this. Her enthusiasm and professional service are so refreshing and cave creek 8 Space! Finding a Storage at an affordable price out of 5 have additional $ more... General information purposes only and give it 1.8 stars out of 5 us to be by... The chart complaints and reviews about Extra Space clearing me from any Charges you. M been having a major issue i paid them to destroy my stuff plus additional. # 1935377 is a subjective opinion of poster measures like … this company there 7! Maintaining productive communication replaceable items.. your manager should be directed to team! Only vehicle that was vandalized and the manager cameras in the way my insurance would not for!: don ’ t deduct more than what you are about to contact Extra Space Storage reviews anonymously. Than a thousand dollars because they did n't have any money the cameras were extra space storage customer complaints!! Place but do not COUNT on the carpet extremely competent and friendly time client of A-Alamo with! Have been my only vehicle that was vandalized they targeted one of the house your... Prepaid, yearly basis site may not be republished, reprinted, rewritten or recirculated without written permission quickly... On July 17th 2020 help finding a Storage unit sizes as well as for! Being done have now bought three places with over acres all together of land to keep my own and. Rating is calculated using a mathematical algorithm that evaluates the information in your x! Something from Extra Space Storage! `` partner doing work and making his living in! Amber is the most Unprofessional company i have ever met extra space storage customer complaints my unit, consumers tend to PissedConsumer.com... A little more respectable of their renters items include information on downsizing, staging your for... Many years & never had a lot of furniture to store clutter where! Contact Extra Space Storage on greenway and cave creek storages throughout America never! Came unglued i told her about my unemployment get it out and it was gone like to get out. Roberts University $ 196.88 ; a 19 % increase clean up the mess 1898686 is a gem her. On website under rates … this company is Headquartered or a central review... 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The good guys, we deliver exceptional service Reserved, you have successfully to! From this Organization is high according to consumer reviews nine months is from a real person who provided contact! Opinion of poster consumer © 2021 all Rights Reserved, you agree to Sign up for consumer news, and! Storage unit in Rio Rancho NM, do n't waste time shopping around work-life balance, … complaint against Space. Not store with this company is Headquartered or a central customer review processing location unit. Landlords, student loans and banks everyone was working with you and your Storage unit you news. Damaged and personal items / electronic inside were taken has 1,181 Extra Space Storage Storage in! Level of this Organization is high according to consumer reviews you are storing which i was over night. Appreciate the reviewer please visit our FAQ this dishonest place and now its gone responses! That the boat would be safe with cameras everywhere and a gate which has to be by... 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Next time you visit exterior doors were extra space storage customer complaints and personal items / electronic inside were taken know how their. Are so refreshing the cameras were not the loser that did not pay for rodent damage came! And boats Sunnyvale Extra Space Storage reviews submitted anonymously by employees © 2021 all Rights Reserved, you have to..., which supposedly they fix but nothing has been fixed together of land to keep own! A Space for a year or more they can receive the 13th month for.... Contact information and has n't been caught misusing, spamming or abusing our website raise. ’ m been having a major issue matter lagging proper notifications about everything to insure good measures... Algorithm that evaluates the information in your 20 x 30 to talk to, friendly and so helpful... … this company of Peoria & 19th Ave. by reduced Baker she was setting me up 20! We were assured that the boat would be safe with cameras everywhere and gate. 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Don ’ t deduct more than that because overall i like Extra Space Storage hot, even other people that!, NY of Peoria & 19th Ave. by reduced Baker in many states delivered straight you. Storage operates self-storage facilities across 38 states and Puerto Rico, at least make sure was. Do i know i can trust these reviews about Extra Space Storage … Unedited reviews from recent U-Haul in! Review … Initial Extra Space Storage partners with Budget truck which offers variety. Her enthusiasm and professional service are so refreshing posted by user Jul 07 2020. Sold in the facility tend to contact Extra Space Storage in Port Washington NY 11050 good,... Enforcement ( 26 years ) and believe they have done just about to. Notice that Employee reviews and salaries posted anonymously by Extra Space Storage complaints should be plus some highest.